The Norfolk General Hospital Volunteer Association has donated $45,000 to support patient comfort at Norfolk General Hospital, funding the purchase of new wheelchairs, bedside tables, and sleep chairs for patient rooms. These items are among the most relied upon by families during hospital stays, providing a place to rest overnight, easy access to personal belongings, and mobility support when needed.
Hospital officials say research consistently shows that when families can remain close and comfortable, patients experience less stress and improved overall care outcomes. The donation is designed to directly enhance the patient and family experience by improving both physical comfort and emotional well-being.
“Our volunteers understand what matters most to patients and families,” said Kerri Emberlin, Director of Volunteer and Spiritual Care Services. “They raise funds that go directly into patient rooms and resident spaces. Their work supports comfort, dignity, and safe care every day.”
This marks the Volunteer Association’s third major donation this fiscal year, bringing total contributions to $85,000. Last year, volunteers donated $78,000 to support similar needs across both the hospital and nursing home.
Funds are raised through the Coffee Kiosk, Gift Shop, Craft Group, 50-50 ticket sales, and community events such as Tag Days. With one more donation planned before the end of the fiscal year, volunteers have already surpassed last year’s total and are now aiming to reach $100,000 in total support.
“This is a great example of how our volunteers directly shape the patient and resident experience,” said Todd Stepanuik, President and CEO of NGH and NHNH. “We are very grateful for the time, care, and dedication they bring to our hospital and nursing home every day.”
Hospital leaders say the ongoing support reflects NGH’s focus on patient- and family-centred care, and highlights the important role volunteers play in strengthening rural health care close to home.