The regulator for Ontario’s auto insurance sector says it has been working to resolve industry-wide violations of rules around fair access to coverage.
The Financial Services Regulatory Authority of Ontario says it has found issues with how all 12 of the largest auto insurance companies in the province offer quotes to prospective customers.
Through years of investigations, the F-S-R-A says it uncovered practices that made it harder for certain types of consumers to get quotes, such as customers who had prior claims.
It says the practices go against the “take-all-comers” rules that require insurers to accept business from all consumers who meet their government-approved underwriting rules.
