Ride Norfolk is set for a big change.
Norfolk’s public transportation service will move away from its current “fixed route model” to an on-demand system beginning Monday, July 17th.
The on-demand service lets riders request trips through a mobile app, website, or over the phone by selecting a pickup point and destination available on a first-come, first-serve basis.
Rides can be booked 45 minutes to seven days in advance.
The new model will operate as a one-year pilot project and will be funded by the Council-approved Ride Norfolk budget for 2023.
Along with this new, on-demand service, the following changes to Ride Norfolk will also begin on July 17:
The service will be offered Monday to Friday from 7:30 a.m. to 6 p.m.
Routes to Port Rowan will continue to be offered on Tuesdays only
Bus service will no longer be available in Courtland and Langton
Routes on Tuesdays and Fridays to Delhi will connect with Tillsonburg’s T:GO Transit service
16 new stops have been installed in the Simcoe area, including Hillcrest and Renton. All stops can be found at norfolkcounty.ca/RideNorfolkApp
The Brantford route will continue to be offered on a fixed schedule with two trips per day that depart from the Simcoe Library at 9:15 a.m. and 3:20 p.m.
The 1:15 p.m. route will no longer be offered as of July 17.
Ride Norfolk staff will be available at Norfolk County Public Library Branches from 1:00 – 2:00 p.m. on the following days to answer questions, provide demos, and help riders get the app set up on their phone:
Simcoe on Monday, July 10
Delhi on Tuesday, July 11
Port Dover on Wednesday, July 12
Port Rowan on Thursday, July 13
Waterford on Friday, July 14
For the best experience, book your ride by downloading the Blaise Transit App from Apple Store or Google Play. Rides can also be booked online at ride.blaisetransit.com or by calling customer service at 1-888-465-0783.
